Returns & Exchanges
At Eden & Om, we want your home to be your sanctuary; if a piece doesn’t perfectly fit your space, you can return it within 30 days of delivery. We offer full refunds or exchanges on all items in their original, unused condition with complete packaging.
Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.
Prepare Your Package
Carefully repack your items in their original boxes with all protective inserts to ensure they arrive back at our warehouse safely.
Attach Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your package, covering any previous labels.
Receive Your Refund
Once our team inspects the returned goods, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing